Our Zenpark Service

General Questions

• What happens in case of theft or vandalism?
• I can’t enter or exit the parking, what should I do?
• The parking I’m interested in is full, what should I do?
• My phone has no signal in the parking, what should I do?
• Which vehicles are allowed?

Terms of Use

• I want to park a motorcycle/scooter: can I rent a Zenpark spot?
• What safety rules should be followed to prevent fires in a parking lot?
• What to do in case of fire?

Your Zenpark Access Methods

• What is the Zenpass remote control ?
• End of Apple CarPlay compatibility: a new step for the Zenpark app
• I lost/broke my Zenpass, what should I do?
• What to do if my Zenpass isn’t working?
• How do I access my parking?