You can cancel your reservation up to 24 hours before the beginning of your parking 😉
To do so, you must go to your member area and click on the "Cancel" button corresponding to the Zenpark reservation made.
Depending on the date and time of cancellation, a refund can be made according to the following refund scale:
Within 6 hours of the reservation request, the reservation will be fully refunded.
More than 24 hours before the start of the booking, 90% of the booking fee will be refunded.
Less than 24 hours before the start of the reservation, the full amount of the reservation is due.
If you do not show up at your parking location and do not cancel your reservation, the full reservation amount remains due. ⚠️