Getting to your parking space couldn't be easier :
Locate your car park using the itinerary function on your Zenpark application.
Each car park has a specific means of access.
Remember to check the means of access in your mobile application !
Zenpark offers various means of access when subscribing and reserving according to the different car parks offered:
- Car parks with Zenpark technology offer you direct access using the Zenpark mobile application, otherwise you just have to order a Zenpass.
- Car parks without Zenpark technology provide us with badges, keys, vigiks, car park tickets and the assistance of an on-site receptionist in case of inconvenience.
Opening with a Zenpass
Zenpass is a small remote control for accessing our car parks. It has the same functions as the mobile application.
It can be used to open (or close) our car parks. This remote control is linked to your member account and cannot therefore be lent to someone using a different member account to yours.
Zenpass can be ordered once your registration is finalised, via your Zenpark account. ✉️
For all Zenpass shipments, a €59.00 deposit will be taken one month after the subscription begins. This deposit will be reimbursed when the Zenpass is returned, subject to it working properly. 🤝
Open with my number plate
Remember to add your number plate to your member area.
On your mobile application: Go to More > My number plates
Reading your number plate will automatically open the vehicle portal.
Open with the keypad using my personal code
On your mobile application: Go to More > My profile > Personal code XXXXXX
When creating an account, each Zenpark member receives a unique personal code.
This code enables them to activate vehicle or pedestrian entrances and exits in Zenpark car parks equipped with digicodes. The code must be entered followed by # for vehicles and * for pedestrians.
My car park does not have Zenpark technology: Open with my mean of access
If you take out a subscription to a badge-accessible car park, the Zenpark team will send you your means of access by post before the start of your subscription.
The badge will be delivered to the address given when you placed your order.
You can enter and leave the car park as many times as you like, throughout the duration of your Zenpark subscription.